Ordering and Shipping Terms

Minimum Order

Handling and billing costs necessitate our instituting a $50.00 minimum order requirement.

Terms of Sale

Our terms are cash. However to accounts of established credit standing, our terms are Net 30 Days. Interest at the rate of 2% per month may be charged on all past due accounts. We accept Visa or MasterCard.

Prices

Prices quoted are F.O.B. our Burnaby, B.C. premises and are subject to change without notice. All taxes are extra.

Shipments

Please state your desired method of shipping on your order. As all shipments are F.O.B. our shipping door, any claims for goods damaged in transit must be made by you against the carrier. If you do not specify the carrier, you may be disappointed by shipments arriving late or damaged and possibly by excessive shipping charges.

Shipping to USA

All shipments to the United States will be shipped by Canada Post and the US Parcel Service. All brokerage and duties are included in the shipping cost. Depending on the destination, shipping time can take between 3 days and 2 weeks.

Claims

Claims must be made within 7 days of receipt of shipment. All shipments must be claimed against the carrier if they incur damage during shipping. Always inspect shipments immediately upon receipt.
Returned Goods

Merchandise may not be returned without prior notice and approval. A restocking charge of 15% minimum will be deducted for goods returned simply because they were ordered in error.
We carry a large inventory or lighting products, fixtures and electrical parts, if we do not have the product you are looking for, we will do our utmost to find it for you, just ask.

Questions

If you need more information about shipping to your destination, contact us at 1-800-978-7728.